TOEFL Listening: TPO-TOEFL听力TPO - TL7WSECILANBJSC5R$

What can be inferred about the woman when she says this: A. She feels her office has handled the situation correctly. B. She is upset that she has to fix the problem herself. C. She believes the student should have finalized his paperwork earlier. D. She wants to reassure the student that the problem will be addressed promptly.