TOEFL Listening: ETS-TOEFL听力机经 - MOZX2D13YJYWU9ZUP$

How does the student feel about talking to the dean? A. She really wants to see the dean immediately about a refund. B. She is rather shy to such an important person. C. She is reluctant to spend time to go see the dean now. D. She is concerned that the dean will be too busy at this time of year.