TOEFL Listening: ETS-TOEFL听力机经 - KTE7609299A6QERBP$

According to the professor, how can a spokesperson help protect a company's public image in a press conference? A. By confidently stating that the company has not made any major mistakes B. By accepting help from the community to resolve a crisis C. By presenting the problem and the solution at the same time D. By answering all questions that reporters ask