TOEFL Listening: ETS-TOEFL听力机经 - 3I6VU1F0BIMGXF89P$

What does the woman imply about the previous hook return policy? A. It was more flexible than the policy used right now. B. It was not as good as the current one. C. It needed the approval of the distributors. D. It did not accept any returns from students.